Terms and conditions

1. Legal Status

SpinShake Casino is licensed by the UK Gambling Commission (UKGC) with license number 39483. The jurisdiction under which we operate is the United Kingdom. We are permitted to operate in the United Kingdom, having been issued a license by the UKGC.

2. Registration and Login Process

By registering for an account on our website, you will be required to provide certain details about yourself, including your email address, chosen password, and contact information. You must verify your account through an email link sent to the registered email address. Upon completion of your profile, you will have access to all features and functionality offered by SpinShake Casino.

We may require Know Your Customer/Identity Verification (KYC) for withdrawals from your account. This verification process is required under UKGC regulations and ensures that we operate in a transparent manner regarding customer identity.

Activation of your account takes only a few minutes, at which point you will be able to access all features on our website.

3. Games and Software Providers

Our online casino offers over 2000 games from various top software providers including NetEnt (UKGC), Pragmatic Play (UKGC), Evolution (UKGC), Play'n GO (UKGC), Big Time Gaming (UKGC), Red Tiger, Microgaming. You can enjoy a wide variety of slots and live casino options as well as table games.

4. Bonuses and Promotions

When you register with us and make your first deposit of at least £20, you will receive 100% match up to £50 along with 25 Free Spins on the Starburst slot (each spin valued at £0.10). No bonus code is required for this offer.

Wagering requirements apply to all bonuses received from SpinShake Casino: a minimum of 40 times the value of the bonus amount must be wagered before withdrawal is allowed. The maximum bet while meeting the wagering requirement is £5 per game round or £0.50 per hand in table games.

The welcome bonus and free spins are available within 24 hours of claiming, after which they expire.

5. VIP and/or Loyalty Program

We offer a loyalty program that rewards our valued players with various benefits as you progress through the ranks. These include:

• Access to higher deposit limits
• Enhanced bonuses and promotions
• Cashback offers for eligible members
• Birthday gifts

To be considered for entry into our loyalty scheme, points are awarded based on bets made (1 point per £10). Upon earning a set number of points, you will be contacted by a personal manager who will discuss available rewards.

6. Payment Methods and Banking Terms

We accept various payment methods including Visa, Mastercard, PayPal, Skrill, MuchBetter for deposits, with minimum deposit requirements ranging from £10 to the maximum amount accepted (£7000 per week). No fees are charged on withdrawals via these options, but processing times may vary.

7. Key Terms and Conditions

• Bonuses have a 40x wagering requirement
• Maximum bet is set at £5 while meeting wagering requirements for slots and table games with different contribution rates (100% for slots and 10% for table games)
• You can control your deposits by setting daily, weekly or monthly limits
• Withdrawals are subject to the following minimums (£10) and maximums (£7000 per week)

8. Mobile and Technical Features

SpinShake Casino is fully accessible via HTML5 mobile website which offers a responsive interface catering to both iOS and Android devices.

9. Security and Fair Play

We adhere to industry-standard encryption (256-bit SSL by Cloudflare), ensuring all data transferred remains secure.

• The UKGC has certified our random number generators as fair.
• Regular audits are performed by eCOGRA, an independent third-party auditor.

Customer support is available through multiple channels including live chat (Monday-Friday 08:00-00:00 CET) and email for other times. Response time to live chats typically does not exceed 2 minutes.

10. Responsible Gambling Features

To assist our customers in managing their gaming activities, the following tools are offered:

• Deposit/loss limits
• Time-outs of varying duration (24 hours - six weeks)
• Self-exclusion options which remain permanent until reapplication

Additional support information is available via links to GamCare and BeGambleAware.

11. Advantages and Disadvantages

Advantages:

• Licensed by the UKGC, adhering strictly to local regulations
• Wide selection of games from reputable providers
• Fast payouts offered in most cases

Disadvantages:

• Limited customer support hours (no 24/7 live chat)
• No cryptocurrency accepted for deposit or withdrawal purposes.
• Our mobile website is accessible without a dedicated app.

12. General Casino Information

SpinShake Casino was founded in 2019 and operated by AG Communications Ltd, an entity based within the United Kingdom. We are committed to upholding responsible gambling practices while providing our customers with entertainment options through online gaming.